Helpmiki Children's Privacy Notice

Last updated: 2026-09-16. This notice explains how Helpmiki approaches child-related information. It supplements the Privacy Policy.

1. Helpmiki Is For Adults

Helpmiki is designed for parents, guardians, and adult caregivers. Children must not create Helpmiki accounts, submit prompts, contact support, make purchases, or use Helpmiki independently.

2. No Child Accounts Or Profiles

Helpmiki does not ask children to register and does not create persistent child profiles. The app is designed to work without a child's real name, school, address, diagnosis, contact information, precise location, or other identifying details.

3. What Parents May Enter

A parent or caregiver may describe an everyday parenting situation to create a story. That description may relate to a child, but adults should keep it general and avoid identifying details. Use a fictional name such as Miki or a non-identifying nickname.

4. How Situation Text Is Handled

We use your original description to process your story request. For queued requests, it is temporarily stored while the request is waiting or being processed. After processing ends, we clear the original description from the generation job. Saved stories, Parent Notes, and related information may contain details from your description and remain subject to our retention and deletion rules.

5. If A Child Uses Helpmiki

Helpmiki accounts and requests are for adults. A child may read or listen with an adult, but must not independently create an account or submit information. If you believe a child has created an account or directly submitted personal information, contact support@helpmiki.com. We will investigate and take appropriate action, including restricting the account and handling the information as required by applicable law.

6. Parent Choices

Parents and caregivers may request access to, correction of, or deletion of account or story data through the app where available, or by emailing support@helpmiki.com from the email address associated with the account. We may need to verify account control before acting on a request.

7. Safety And Professional Support

Helpmiki is not a medical, mental health, therapeutic, diagnostic, emergency, crisis, legal, or professional service. If there is immediate danger, contact local emergency services. If a child or family needs professional support, contact a qualified professional or appropriate local resource.

8. Contact

Email: support@helpmiki.com
Company: MONTEBIOM LLC, a California limited liability company.
For legal notices, contact support@helpmiki.com. We will provide the appropriate postal contact where required.